The workshop is where the more involved bike repairs come.
I can carry out services easily and accurately here. I also have a wider range of tools, including specialist items for complicated jobs. All fork and seatpost servicing is carried out here. It is a clean working environment so there's no risk of contaminents.
Would I like my own bikes serviced here? Its the question I ask before starting any job...Anyone should be able to walk in and be happy with their bike being on the repair stand for servicing here.
I only use top level consumables such as Dura-Ace grease, Shimano cables, Enduro bearings and Mobil oils. All bikes are tested after repairs to confirm correct operation.